1. Introduction
At Brooch Kart, we strive to ensure that your orders are processed and delivered promptly and securely. This Shipping and Delivery Policy outlines how we handle order dispatch, delivery timelines, and related terms.

2. Shipping Coverage
We currently deliver orders across India. Delivery to remote areas may be subject to additional time ,additional cost or service limitations.

3. Order Processing Time

• Orders are processed within 1–3 business days after confirmation of payment.

• Orders placed on weekends or public holidays will be processed on the next working day.

4. Delivery Time

• Standard delivery usually takes 3–7 business days, depending on the destination.

• Delays may occur due to unforeseen circumstances such as weather, courier issues, or regional restrictions.

• You will receive a tracking number once your order has been dispatched.

5. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you make your payment.

• We may offer free shipping on orders above a specified amount, as part of promotions or ongoing offers.

6. Delivery Partners
We work with trusted third-party courier services to ensure timely and secure delivery. Brooch Kart is not liable for delays or damages once the package has been handed over to the courier.

7. In-store Pickup
Customers may also choose in-store pickup at our physical location. You will be notified once your order is ready for collection.

8. Address Accuracy
Please ensure that the shipping address provided is accurate and complete. Brooch Kart will not be responsible for delays or non-delivery due to incorrect or incomplete address details.

9. Damaged or Lost Packages
If your order arrives damaged or does not reach you within the expected timeframe, please contact us immediately. We will work with the courier service to resolve the issue.

10. International Shipping (if applicable)
For international orders, customs duties, taxes, and import charges (if any) are the responsibility of the customer. Delivery timelines may vary depending on the destination country.

11. Contact Us
For any questions related to shipping or delivery, please contact us

 

Guaranteed Shipping 

1. Introduction
Brooch Kart offers a Guaranteed Shipping service to ensure timely despatch of your orders from our warehouse and does not pertain to overall delivery timelines. You agree to the terms and conditions outlined below.

2. Definition of Guaranteed Shipping
“Guaranteed Shipping” means that Brooch Kart commits to dispatch your order within a specified timeframe as communicated during checkout or within 5–7 business days.

3. Eligibility
Guaranteed Shipping applies only to:

• Orders placed through the official Brooch Kart website.

• Orders that meet the required payment confirmation and address accuracy standards.

• For prepaid orders only

• Eligible delivery locations within our supported service network.

4. Conditions for Guaranteed Shipping
To qualify for guaranteed shipping, the following must be met:

• The order must be placed before the daily order cutoff time (e.g., 2:00 PM IST).

• The shipping address must be complete, accurate, and serviceable by our courier partners.
  

5. Exclusions
Brooch Kart shall not be held liable for delays caused by factors beyond our reasonable control, including but not limited to:

• Natural disasters, weather conditions, or transportation strikes.

• National holidays or public restrictions.

• Courier delays or disruptions in partner logistics networks.

• Incorrect or incomplete address details provided by the customer.
  

6. Compensation for Delay
If a guaranteed shipment is delayed beyond the promised timeframe due to Brooch Kart’s internal error:

• The shipping fee (if charged) will be refunded to the customer.

• In select cases, customers may receive a discount code or voucher for future purchases, at the company’s discretion.

7. Verification of Shipping Time
Shipping time is calculated from the date of order placement, not the date of order placement to the date of courier pickup. Courier tracking details will serve as the official record for verification of timelines.

8. Modification or Suspension of Service
Brooch Kart reserves the right to modify, suspend, or withdraw the guaranteed shipping offer at any time without prior notice. Orders placed prior to such changes will continue under the original terms.

9. Limitation of Liability
Under no circumstances shall Brooch Kart be liable for indirect, incidental, or consequential damages resulting from shipping ,despatch or delivery delays, whether or not a guaranteed shipping service was selected.

10. Contact Us
For questions or claims regarding Guaranteed Shipping, please contact us